Terms and Privacy

Our Policies.

If you have any questions about our policies, we warmly welcome you to call or email us before you place your order.

General Ordering and Shipping Policies

Finalizing Your Order:
We cannot make any changes to an order once it is finalized. Please check your order carefully before you submit/place it.

Cancellations:
Cancelled orders will be subject to a cancellation fee of 20% or $5, whichever is higher. The cancellation fee on canceled Priority Rush/UPS NextDay/UPS 2 Day/UPS 3 Day orders is 25% or a minimum of $10 plus the Priority Rush fee.

Credit Card Storage Information:
Our online shopping cart system does not require you to permanently store your credit card information online.

PayPal Users:
Payments made through PayPal may occasionally take a few days to clear. Orders cannot be shipped until PayPal confirms that your payment has cleared. Orders of $150.00 or more paid for via PayPal must be shipped to an address that you have set up through PayPal as being a CONFIRMED PayPal address. Please note that this is separate from verifying your account. You can confirm your address by logging into your PayPal account, going into the Profile Summary area, selecting Street Address, and then clicking on the Confirm button at the bottom of the page. PayPal’s confirmation procedures may change, so if you have questions, please contact PayPal.

Payment Processing:
We will email you if we discover a payment problem when we process your order. Please be sure to add info@3.225.57.159 to your address book. If we aren’t able to reach you within 14 days, we may need to cancel your order.

Out-of-Stock Items:
Sometimes a product is available at the time you place your order but then becomes out-of-stock by the time your order is received at the warehouse. In these rare instances, we will offer you the option to cancel your order or wait for the item to be in stock. Usually, it takes 10-15 business days for an out-of-stock item to be back in stock.